These terms explain how the WinTravel online purchase journey works. They are a buyer-facing draft and must be validated by WinTravel legal counsel before live sales.
1Nature of the service
WinTravel presents international medical and travel assistance options based on the applicable policy documents, welcome kit and general conditions. Benefits shown on the website are summaries for convenience only. The insurance policy, general conditions, eligibility rules, exclusions and benefit schedule prevail.
2Payment and issuance
Payment is processed securely through Stripe. Unless WinTravel confirms otherwise in writing, payment should be treated as a request pending eligibility verification and certificate / membership-card issuance. A successful payment does not override policy eligibility rules or exclusions.
3Buyer responsibility
The buyer is responsible for providing accurate traveler identity, residency, destination, travel-period and contact information. Incorrect or incomplete information may delay issuance or affect eligibility.
4Use of documents
The buyer should review the benefit policy, welcome kit and general conditions before purchase, especially emergency contact instructions, claim procedures, exclusions, reimbursement requirements and territorial scope.
Draft notice: final wording must be reviewed against the executed insurance distribution, data protection and assistance agreements before accepting live payments.